Cancellation Policy

We require 24 hours notice to cancel an appointment

When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients. Please understand that therapists only get paid when they deliver a service. In the event you do not show or cancel with 24 hours notice this will result in a service charge of 50% of your appointment cost.

Emergency Situations

If an emergency situation arises, please notify us so we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may take an exception to the above policies on those rare occasions.

Late Arrivals

If you are late, your session will be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible to pay for the full session.

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